Solutions

[ERROR] Customer not enabled to use this tool
Symptom My Genius tool shows this error when you try reading a vehicle: "Customer not enabled to use this tool" Cause It occurs when...
Mi, 4 Aug, 2021 um 9:14 VORMITTAGS
[ERROR] The protocol does not support this ECU 0x3707 - My Genius
Symptom My Genius displays "The protocol does not support this ECU 0x3707" while communicating with the ECU of a vehicle. Cause ...
Mi, 4 Aug, 2021 um 9:15 VORMITTAGS
[ERROR] Error during the webservice call [1492] - My Genius
Symptom This error occurs when updating your My Genius device/software Cause There are several reasons: 1. My Genius tool with blocked ABL (authorizat...
Mi, 4 Aug, 2021 um 9:15 VORMITTAGS